CITIZEN PORTALRIGHT TO INFORMATION ACT, 2005
Portal Architecture

Human Sitemap & Page Directory

A comprehensive overview of every route on the RTI ROCKZ portal, why it exists, and its functional scope.

Public Primary/

Home Page

Landing page with smart department matcher, common civic use case cards, and concept rethink notice.

Citizen Protected Workflow/file/step/1

File RTI Request (Step-by-Step Wizard)

Guided multi-step wizard allowing citizens to describe issue, match target ministry, enter statutory contact info, write query, and make payment.

Citizen Protected Workflow/appeal

Submit First Appeal (FAA)

Dedicated statutory workflow under Section 19(1) of RTI Act for zero-fee First Appeals when replies are missing or unsatisfied.

Public / Protected Search/status

Track Application Status

Real-time status tracking for RTI applications and First Appeals using unique registration numbers, with PDF acknowledgment downloads.

Public Information/departments

Public Authorities & Departments Directory

Searchable directory of 2,900+ Central Government Ministries, statutory bodies, PSUs, research institutes, and apex courts.

Public Information/how-it-works

How RTI Works

Clear 4-step explanation of statutory timelines (30 days CPIO, 5 days transfer, 45 days FAA, 90 days CIC) and citizen rights.

Public Statutory Rules/guidelines

RTI Guidelines & Life Cycle Flowchart

Complete 21-point statutory guidelines with accordion categories, compliance checkbox, and interactive lifecycle stepper.

Public Help/faq

Frequently Asked Questions (FAQ)

15 statutory questions and answers covering eligibility, fees, BPL waivers, character limits, and appeals.

Citizen Protected Account/history

Citizen Request History Ledger

Personal ledger for logged-in citizens to view all previous RTI submissions, status updates, and download PDFs.

Legal Compliance/privacy-policy

Privacy Policy

Details data collection, purpose, non-commercial sharing policy, and JWT cookie security under IT Act, 2000.

Legal Compliance/terms

Terms & Conditions

Outlines eligibility, character limits, allowed special characters, BPL certificate rules, and payment reconciliation guidelines.

Administrative Portal/admin

PIO / Admin Management Portal

Dashboard for Public Information Officers (PIOs) to view incoming applications, update status, and issue official remarks.